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基于离岸信息技术外包(ITO)情境,分析了承接方知识获取机制(外部知识共享和内部知识整合)对项目绩效的影响,探讨了任务不确定性(任务波动性和任务复杂性)对知识获取机制—项目绩效关系的调节作用,探明了不同任务不确定性情境下外部知识共享和内部知识整合对项目绩效的影响差异。运用西安、苏州、大连三地163个离岸ITO项目的问卷调研数据验证并支持了相关假设。
Based on the ITO context, the impact of the acquirer’s knowledge acquisition mechanism (external knowledge sharing and internal knowledge integration) on project performance is analyzed. The impact of task uncertainty (task volatility and task complexity) on knowledge Acquisition mechanism - the relationship between the performance of the project to adjust the role of proven different tasks under the uncertainty of external knowledge sharing and internal knowledge integration on the project performance differences. Using the survey data from 163 offshore ITO projects in Xi’an, Suzhou and Dalian, we verify and support the relevant assumptions.