“方便”使顾客满意 俄勒冈州“得力专业店”经理迈克先生介绍说:“我们商店建立了一系列服务措施,从而打开了本地区的销路,我们虽然是一家小商店,但是我们的技工们也开展售后服务。” “开放式的环境,让人们感到能自由地出入我们的商店,当他们在骑自行车时也能和我们的技工通话。”迈克先生继续说。 “人们到我们商店里与我们交谈,真正感到是件愉快的事情,它是方便顾客的典型。” “Convenience” Makes Customers Satisfied Mr. Mike, the manager of Oregon’s “Deli Professional Store”, said: "Our store has established a series of service measures, which has opened up the sales in the region. Although we are a small shop, our technicians also Carry out after-sales service.” “The open environment makes people feel free to enter our store and they can talk with our technicians when they are riding a bicycle,” continued Mr. Mike. “People are really happy to talk to us in our shop. It’s a typical customer convenience.”