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目的:分析肿瘤外科病房家属陪护的原因,并探讨相关的管理策略的效果。方法:选取2012年1月~2014年1月浙江省绍兴第二医院肿瘤外科收治的有家属陪护的120例肿瘤患者,对家属陪护实施规范化管理。按实施前后,将患者分为对照组和实验组,比较两组患者及家属的满意度。结果:对照组的满意度得分为(80.30±3.82)分,实验组的满意度得分为(93.75±4.51)分;两组的满意度相比,差异显著(P<0.05),有统计学意义。结论:肿瘤外科病房家属陪护的原因与多种因素相关,通过制定合理的规章制度,加强对陪护人员的管理,有利于提高患者及家属的满意度,促进患者康复。
OBJECTIVE: To analyze the causes of the accompanying family members of the tumor surgery ward and to explore the effect of the related management strategies. Methods: From January 2012 to January 2014, 120 cases of cancer patients accompanied by relatives in the Department of Oncology, the Second Hospital of Shaoxing, Zhejiang Province were selected to carry out standardized management of family members. According to the implementation before and after the patients were divided into control group and experimental group, comparing the satisfaction of two groups of patients and their families. Results: The satisfaction score of the control group was (80.30 ± 3.82) points, and the satisfaction score of the experimental group was (93.75 ± 4.51) points. The satisfaction of the two groups was significantly different (P <0.05), with statistical significance . CONCLUSION: The causes of family members accompanying cancer surgery ward are related to many factors. By setting reasonable rules and regulations and strengthening the management of entourage, it is helpful to improve the satisfaction of patients and their families and promote the rehabilitation of patients.