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简述了威客的含义及其实现模式,分析了图书馆传统虚拟参考咨询存在的问题,提出图书馆借鉴威客模式开展虚拟参考咨询服务的建议。
This paper briefly describes the meaning of Witkey and its implementation mode, analyzes the existing problems in the traditional virtual reference service of library, and puts forward the suggestion that the library should use the Witkey mode to develop the virtual reference service.