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本文探讨在信息系统外包或购置商品软件开发方式下,IS外部提供方与IS需求方的个体之间,信息系统双向知识转移的影响因素。首先在知识转移、信息系统理论的文献基础上,形成一个理论模型,假定信息系统双向知识转移受知识相关因素(共识)、交流相关因素(双向信任、双方的交流能力)的影响。然后采用无干扰实证研究方法,基于讨论信息系统知识的网络论坛,模拟实际情况,收集数据进行回归分析,论证了12项假设中的10项,证实了这两组影响因素与双向知识转移的关系。
This article explores the factors that influence the two-way knowledge transfer between IS external providers and IS requesters in information system outsourcing or purchased product software development. First of all, based on the literature of knowledge transfer and information system theory, a theoretical model is established. It is assumed that two-way knowledge transfer in information system is influenced by knowledge-related factors (consensus) and communication related factors (two-way trust and mutual communication ability). Then we use the non-disruptive empirical research method, based on the online forum to discuss the information system knowledge, to simulate the actual situation and collect the data for regression analysis, demonstrating 10 out of 12 hypotheses, confirming the relationship between these two groups of factors and the two-way knowledge transfer .