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目的探讨移动医疗在妇科出院患者延续服务的应用效果。方法运用移动医疗,科室建立微信号,让住院患者扫微信加入,患者可以在该平台咨询、提问、预约等,由专业的医护专家在线解答、指导,帮助患者解决问题,出院随访、发布健康宣教资料、医患沟通等。结果目前,由于网络技术的迅速发展,基于网路平台的即时通讯成为了延续服务的实施新方式,医护专家能及时、有效解答咨询、患者的疑问等,帮助患者解决问题。可以在微信群里群发健康宣教、公布科室最新技术、动态等,提高出院后或就诊后的延续服务质量。为患者节省时间,减少焦虑,提高患者的满意度。同时也节省了医护人员的成就感,建立了医患之间的友谊桥梁。结论移动医疗在妇科出院患者延续服务的应用效果非常好,提高出院后的延续服务质量,成本低、节省人力、物力,资源快速部署,收效好,提高患者的满意度,提高医护人员的职业成就感,值得推广应用。
Objective To explore the application effect of mobile medical service in patients with gynecological discharge. Methods Using mobile medical treatment, the department established micro-signals to let the inpatient scan WeChat to join. Patients can consult, ask questions and make an appointment on the platform, etc., and the professional health care professionals will answer and guide the patients online to help them solve the problem, discharge the patients, and issue health education Information, doctor-patient communication and so on. Results At present, due to the rapid development of network technology, instant messaging based on the Internet platform has become a new way to extend the service. The healthcare professionals can timely and effectively answer the questions of the consultants and patients so as to help patients to solve the problems. Wealth in the WeChat group mass mission, announced the latest technology, dynamic, etc., to improve post-discharge or post-treatment continuation of service quality. Save time for patients, reduce anxiety and improve patient satisfaction. At the same time, it also saves the sense of accomplishment of medical personnel and establishes a bridge of friendship between doctors and patients. Conclusion The application effect of mobile medical service in patients with gynecological discharge is very good and the service quality after discharge from the hospital is improved. The cost is low, and the rapid deployment of manpower, material and resources is saved. The patient satisfaction is improved and the professional achievements of medical staff are improved. Sense, it is worth promoting application.