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目的探讨对老年性白内障患者围手术期实施护理干预对提高患者满意度的作用。方法利用医院信息管理系统(HIS)的院长查询功能,随机抽取医后服务中心电话回访的60例实施常规护理的老年性白内障患者作为对照组,60例实施护理干预的老年性白内障患者作为实验组;未利用医院信息管理系统的院长查询功能医后服务中心电话回访实施护理干预的60例患者为医后服务组。对比患者满意度。结果医后服务组护理满意度(100.00%)明显高于对照组(80.00%)及实验组(93.33%),差异具有统计学意义(P<0.05);实验组护理满意度明显高于对照组,差异具有统计学意义(P<0.05)。结论老年性白内障患者围手术期实施护理干预后对提高患者满意度具有临床实际意义,但干预细节有待改进。
Objective To explore the effect of perioperative nursing intervention on improving patient satisfaction in senile cataract patients. Methods Sixty patients with senile cataract who underwent routine nursing care were randomly selected from 60 hospitalized patients with senile cataract who were interviewed by the HIS service center and 60 senile cataract patients with nursing intervention Group; did not use the hospital information management system, the president of the inquiry function call center medical service callback implementation of nursing intervention in 60 patients for the medical service group. Compare patient satisfaction. Results The nursing satisfaction (100.00%) in the service group was significantly higher than that in the control group (80.00%) and the experimental group (93.33%), the difference was statistically significant (P <0.05); the nursing satisfaction of the experimental group was significantly higher than that of the control group , The difference was statistically significant (P <0.05). Conclusions Nursing interventions for perioperative patients with senile cataract have clinical significance in improving patient satisfaction, but the details of intervention need to be improved.