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一、客户背景及企业环境分析TELUS公司是加拿大第二大电信公司，总资产额达90亿美金，全球有2万3千名员工。TELUS是提供各种通讯服务的领先厂商，它提供套装的先进的语音和数据解决方案，包括高速数据网络、本地和长途业务、无线业务、多媒体和广告业务，以及互联网和电子商务
First, the customer background and business environment analysis TELUS company is Canada’s second-largest telecommunications company with a total assets of 9 billion US dollars, there are 23,000 employees worldwide. TELUS is a leading provider of communications services that provide advanced voice and data solutions in a suite including high-speed data networks, local and long distance services, wireless services, multimedia and advertising businesses, as well as the Internet and eCommerce