党中央提出的构建和谐社会的奋斗目标,顺应了时代潮流,反映了民众心声。崇尚和谐、创建和谐医院势在必行。和谐医院是医患之间、医院内部、医院与社会关系匀称、均衡、稳定的医院;是各种医疗资源兼容共生、形成合力、共同发展的医院;是医疗服务行为规范、井然有序的医院。提升服务水平,践行人性化的服务理念。一是要强化服务意识。不能简单地把服务作为医疗的附加值,而应当把 The goal set by the party Central Committee for building a harmonious society conforms to the trend of the times and reflects the aspirations of the public. Advocating harmony and creating a harmonious hospital is imperative. Harmonious hospital is the hospital between doctors and patients, hospitals, hospitals and social well-balanced, balanced and stable hospital; is a variety of medical resources compatible symbiosis, the formation of concerted efforts and common development of the hospital; is a standardized medical services, orderly hospital . Improve service levels, practice human service concept. First, we must strengthen service awareness. We can not simply regard the service as the added value of medical treatment