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目的应用TOPSIS法对某专科医院2004年-2009年的综合效益进行分析和评价,为医院管理决策提供依据,有助于提高医院运营绩效。方法对财务报表及统计报表用TOPSIS法进行分析。结果 2004年-2009年综合效益呈持续改进的良好状态,特别是2007年以后上升趋势更为明显,2009年综合效益评价最好,2005年综合效益评价最低,与医院发展实际相吻合。结论 TOPSIS法评价结果较为直观、真实地反映了医院运行情况,医院还需提高工作效率,控制医疗费用过快增长,提高服务水平,持续改进医疗、护理质量。
Objective To analyze and evaluate the comprehensive benefits of a specialized hospital from 2004 to 2009 by TOPSIS, which can provide the basis for hospital management decision-making and help to improve the hospital operation performance. Methods The TOPSIS method was used to analyze the financial statements and statistical reports. Results The comprehensive benefit from 2004 to 2009 showed a good condition of continuous improvement. Especially after 2007, the upward trend was more obvious. The comprehensive benefit was the best in 2009 and the lowest in 2005. It was consistent with the reality of hospital development. Conclusion The results of TOPSIS method are more intuitive and truly reflect the operation of the hospital. The hospital also needs to improve work efficiency, control the excessive growth of medical expenses, improve the service level, and continuously improve the quality of medical care and nursing.