自治区医院远程医疗中心的呼叫中心现有工作人员54人,分三班,每天24小时为全疆患者提供汉语、维吾尔语和哈萨克语服务。从2011年5月至今总共打进电话6万人次,成功进行各种预约5万多次,为13000多位患者提供了出院延伸服务。呼叫中心进行电话随访和健康管理呼叫中心主管马玉兰介绍:“呼叫中心的工作人员全部都是具有三年以上 The tele-center of the autonomous region’s telemedicine center now has 54 staff members serving Chinese, Uyghur and Kazakh in Xinjiang in three shifts 24 hours a day. From May 2011 to date, a total of 60,000 phone calls have been made and more than 50,000 appointments have been successfully made, providing an extension service for more than 13,000 patients. Call center for telephone follow-up and health management call center manager Ma Yulan introduction: ”call center staff are all with more than three years