怎样做好图书馆的读者服务工作,一直是图书馆人不断探讨的问题,隨着网络信息技术的迅速发展,人们的学习及生活都与其有了密切联系,信息已经成为人们不可或缺的工具,在这种环境下,图书馆不仅要拥有现代的信息环境和服务手段,还要有与之相适应的服务质量和效果,在质量中求发展,树立文明的窗口形象,以满足读者需求。 How to do a good job in library service for readers has always been a problem that librarians continue to explore. With the rapid development of network information technology, people are closely linked to their study and life, and information has become an indispensable tool for people In this environment, the library not only has the modern information environment and service means, but also has the corresponding quality of service and effect, in the quality of development, establish a civilized window image to meet the needs of readers.