在市场供求状况发生巨大变化,企业间的竞争变得日益激烈的今天,一个企业,不管它有多大多辉煌,如果不能真正理解“顾客是上帝”的含义,不能处理好和顾客之间的关系,这家企业迟早要倒闭,要想赢回忠诚的顾客,就必须把顾客当作上帝。 In the market conditions have changed dramatically, competition between enterprises has become increasingly fierce today, a business, no matter how much brilliant, if you can not really understand the meaning of “customer is God,” can not handle well with the customer The relationship, the business will collapse sooner or later, in order to win back loyal customers, we must treat customers as God.