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正值全国积极开展“质量、品种、效益年”活动之际,纵观全国建机市场,广大用户对于各种建机产品的生产性消费水平不断提高,即对建机产品的性能、质量以及服务的要求越来越高。为了进一步提高建机行业的经营管理水平,提高产品质量和服务质量,最大限度地满足用户需求,我们建议中国质协用户委员会与中国建筑机械总公司对全国建机行业从售后服务这个角度进行一次大检验,开展建机行业售后服务用户评价活动,并为此设立“建机行业售后服务最佳企业奖”,向评出的最佳企业颁奖、表彰。
At the time of the nationwide active development of the “Quality, Variety, and Benefits Year” activities, looking at the nationwide construction machine market, the majority of users have continuously increased the level of productive consumption of various construction machinery products, that is, the performance and quality of construction machinery products. The demand for services is getting higher and higher. In order to further improve the operation and management level of the construction industry, improve product quality and service quality, and satisfy user requirements to the maximum extent possible, we recommend that the China Quality Association User Committee and China National Construction Machinery Corporation conduct a once-in-a- The major inspections were carried out to evaluate the after-sales service user evaluation activities in the construction industry, and the “Best Company Award for after-sales service in the construction industry” was established for the awarding and recognition of the best companies.