围绕提高运行维护质量这一课题，联系孝感市邮电局实际情况，从完成指标及努力提高接通率所采取的措施等方面，介绍了几种具体作法。 Focusing on the issue of improving the quality of operation and maintenance, the paper discusses the actual situation of the Xiaogan Post and Telecommunications Bureau, and introduces some concrete measures in terms of completing the indicators and measures taken to increase the connection rate.