这是一个顾客的亲身感受:十年前,他和香港丽晶饭店总经理共餐时,总经理问他最喜欢喝什么饮料,他说是胡萝卜汁。大约六个月后,他再次住进丽晶饭店时,在房间的冰箱里,意外地发现了一大杯胡萝汁。他说:“不管什么时候住进丽晶饭店,他们都为我备有胡萝卜汁。 This is a customer’s personal experience: ten years ago, when he was dining with the general manager of the Regency Hotel in Hong Kong, the general manager asked him what he liked most. He said it was carrot juice. About six months later, when he re-entered the Regency Hotel, he accidentally discovered a large glass of carrot juice in his refrigerator. He said: "Whenever I live in the Regency Hotel, they have prepared carrot juice for me.