密山市妇幼保健院是一所集保健与医疗于一体的综合服务单位,医院高度重视服务质量,强化服务观念,把服务与技术摆到同样重要的位置,经常利用业务学习时间,对全体医务人员进行礼仪、行为规范、优质服务教育,学习《卫生行业服务用语及禁语》,使医务人员增强了服务意识,改进了服务态度,不断提高服务质量。三梭通乡一位孕妇从孕24周起先后3次住院保胎,经过医护人员的共同努力,确保母婴安 Mishan Maternal and Child Health Hospital is an integrated service unit that integrates health care and medical care. The hospital attaches great importance to service quality, strengthens service concepts, puts service and technology in the same important position, and often utilizes business study time for all medical services. The staff carried out etiquette, behavioral norms, and quality service education, and learned the “service language and bans in the health industry”, so that the medical staff enhanced the service awareness, improved the service attitude, and continuously improved the service quality. A woman from Sansuotong Township has been hospitalized for 3 times from the 24th week of gestation, and through the joint efforts of the medical staff to ensure the mother and child safety