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高阶管理团队不必担心冲突,关键性问题在于如何使冲突转化成明智决策。斯坦福大学经过研究和观察,归纳出高阶主管团队合作,以及如何管理建设性冲突的原则。 将重点放在事实上。每位高阶主管都必须负责追踪产业变动,或者竞争对手的相关资讯。 找出多种解决方案。一起找出解决方案的过程,可以增加团队合作的感觉。多种解决方案可以化解冲突,此外,当选择较多时,会让人把注意力放在解决问题上,设法找出比较合适的解决方案,也会让人比较有创意。
The senior management team need not worry about conflicts, but the key issue is how to turn conflicts into smart decisions. Through research and observation at Stanford University, Stanford summarizes the principles of how senior executives work together and how to manage constructive conflicts. Focus on the fact. Each executive must be responsible for tracking changes in the industry or for competitors. Find a variety of solutions. Working together to find a solution can increase the feeling of teamwork. A variety of solutions to resolve the conflict, in addition, when the choice of more people will pay attention to solve the problem, try to find a more appropriate solution, but also make people more creative.