改革开放以来,社会主义市场经济发展迅速,这也在很大程度上促进了我国城市公共交通事业的发展,为人们的生活提供了很大的便利。然而,我国城市公交在服务质量方面还是存在一些问题的。本文在对我国城市公交服务质量现状以及存在问题进行分析的基础上,探讨了提高我国城市公交服务质量的相关对策,并希望能够对国内城市公交事业的研究有所帮助。 Since the reform and opening up, the rapid development of the socialist market economy has greatly promoted the development of urban public transport in our country and provided great convenience to people’s lives. However, there are still some problems in the service quality of city buses in our country. Based on the analysis of the status quo and existing problems of urban public transportation service in our country, this paper discusses some countermeasures to improve the urban public transportation service quality in our country and hopes to be helpful to the research of urban public transport in our country.