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目的:分析余杭区规范化预防接种门诊创建效果,提升免疫规划服务质量。方法:收集规范化预防接种门诊创建前后门诊数量、硬件设施、专职人员、平均服务人次数、服务日数量等信息数据,并进行对比分析。结果:规范化预防接种门诊创建后,36家接种门诊有机整合成22家,专职人员增加80%,单日人均接种量下降40人次,接种服务日增长113.33%,全区接种门诊规范统一性提升。结论:通过规范化接种门诊创建,预防接种服务从数量型向质量型转变,从被动性到主动性转变,从旧的医学模式到人文服务模式转变。
Objective: To analyze the effect of establishing standardized vaccination clinics in Yuhang District and improve the service quality of immunization programs. Methods: Before and after the establishment of standardized vaccination clinics, the number of outpatients, hardware facilities, full-time staffs, average number of service people, the number of service days and other information were collected and compared. Results: After the establishment of standardized vaccination clinic, 36 inoculation clinics were organically integrated into 22 with 80% increase in full-time staff. Per capita inoculation volume decreased by 40 person-times and inoculation service day increased by 113.33%. Conclusion: Through standardized vaccination clinics, vaccination services have been transformed from quantity to quality, from passivity to initiative, and from old medical model to humanistic service mode.