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目的：对优质护理服务开展前后护理效果对比进行分析。方法抽取我院2014年3月~2015年1月的360例患者，将患者分为观察组和基础组。其中基础组应用常规的护理方式，观察组在进行常规护理的基础上进行优质护理服务。观察两组患者的意外发生率及满意度。结果基础组意外发生率17.78%；观察组意外发生率14.44%；观察组满意度88.33%；基础组满意度67.22%。通过比较，观察组患者满意率显著高于基础组，差异有统计学意义(<0.05)。结论优化护理服务开展之后，临床意外率有着明显的降低，患者满意度同时提高。因此，该护理方式适合于医疗部门在临床护理当中运用。“,”Objective To the quality of nursing service before and after the contrast analysis of nursing ef ect. Methods Extract from March 2014 to January 2015 in the 360 patients, the patients were divided into observation group and the group. Which the application of conventional way of nursing based group, observation group on the basis of conventional nursing care for high quality nursing service. Observe the accident rate of two groups of patients and satisfaction. Results The basic group accident rate 17.78%; Observation group accident rate 14.44%; Observation group satisfaction 88.33%;67.22%satisfaction based group. Through the comparison, observation group of patients satisfaction rate is significantly higher than group, the dif erence was statistical y significant ( <0.05). Conclusion Optimize the nursing service, clinical has significantly lower accident rate, and improve patients satisfaction. As a result, the nursing mode suitable for the use of medical department in clinical nursing.