自70年代开始，世界范围内对服务的研究不断深入发展。目前，部分学者提出了“服务也是生产力”的观点，认为服务的手段、效果通过渗透到企业的具体经营活动中并提高运作效率，从而转化为现实生产力。对此，笔者同意其基本观点，即“服务也是生产力”，但认为其解释有待商榷。 Since the 1970s, the research on service in the world continues to develop in depth. At present, some scholars have put forward the idea that “service is also productivity”. They think that the service means and effect can be transformed into real productivity by infiltrating into the specific business activities of enterprises and improving operational efficiency. In this regard, I agree with its basic point of view, that is, “service is also productivity,” but that its explanation to be discussed.