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目的:探讨分级分区分诊在急诊科的应用效果,以提高护理人员的急救意识和患者满意度。方法:随机选取实施分级分区分诊在急诊科应用之前的2012年6月至2014年6月我科收治的1569例患者为对照组,随机选取实施分级分区分诊在急诊科应用之后的2014年7月至2016年7月我科收治的1569例患者为观察组,对两组诊断准确率及医护、患者的影响因素进行比较。结果:观察组患者分诊准确率明显高于对照组为(98.34%vs95.38%,P<0.05);观察组患者治疗期间的医护、患者的影响因素明显高于对照组(P<0.05)。结论:在急诊科中应用分级分区分诊方式能够有效提高分诊的准确率,提高患者的满意度,确保为患者赢得更充足的急救时间,值得临床推广应用。
OBJECTIVE: To explore the application effect of grading and triage in emergency department so as to improve nursing staff’s emergency awareness and patient satisfaction. Methods: A total of 1569 patients admitted to our department from June 2012 to June 2014 before the application of emergency department were randomly selected as the control group, and randomized to carry out graded district triage in 2014 after the application of emergency department From July to July 2016, 1569 patients admitted to our department were observed, and the diagnostic accuracy and the influencing factors of the two groups were compared. Results: The diagnostic accuracy of the patients in the observation group was significantly higher than that of the control group (98.34% vs 95.38%, P <0.05). The influence factors of the patients in the observation group were significantly higher than those in the control group (P <0.05) . Conclusion: The application of graded diagnosis in emergency department can effectively improve the accuracy of triage, improve patient satisfaction and ensure that patients get more adequate first aid time, which is worthy of clinical application.