在我的家乡,有一家名叫“土星”的汽车销售店,生意特别红火,平均每天能卖出6至8辆新车,而且72%的新顾客会成为回头客(远远高于平均比例)。我很好奇,他们怎么能在这么低迷的市场中做到如此佳绩?4年前的一天,我走进土星汽车商店。工作人员根本不认识我,然而他们却开诚布公地说明他们的定价政策、每款车型的利 In my hometown, there is a car salesman called “Saturn”, which is particularly prosperous and can sell an average of 6 to 8 new cars a day, with 72% of new customers becoming repeat customers (far above the average ). I’m curious how they can do that in such a depressed market? Four years ago, I walked into the Saturn car shop. The staff did not know me at all, yet they did openly and frankly explain their pricing policy. Each model’s profit