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目的:探究急诊分诊安全管理模式对急救护理质量的影响。方法:浙江省义乌市中心医院为了加强对急诊科风险的管理力度,于2014年3月在急诊科实施急诊分诊安全管理模式。从实施该模式前后急诊科收治的患者中,各随机抽取120例作为研究对象。比较分析实施前后护理质量、患者对护理工作的满意度。结果:实施之后护理质量较之前有了明显提高(P<0.05)。实施之后患者对护理工作的满意度,明显高于实施之前(P<0.05)。结论:急诊分诊安全管理模式,能够有效提高急救护理质量,提高患者对护理工作的满意度。
Objective: To explore the impact of emergency triage safety management mode on the quality of emergency care. Methods: In order to strengthen the management of the risk of emergency department, Zhejiang Yiwu Central Hospital implemented the emergency triage safety management mode in the emergency department in March 2014. From the implementation of the model before and after emergency department admitted patients, each of 120 randomly selected as the study. Before and after the implementation of comparative analysis of the quality of care, patient satisfaction with nursing. Results: After the implementation of the quality of care was significantly improved (P <0.05). Patient satisfaction with nursing after implementation was significantly higher than before implementation (P <0.05). Conclusion: Emergency triage safety management mode can effectively improve the quality of emergency care and improve patient satisfaction with nursing work.