论文部分内容阅读
深大电话公司福田分公司担负福田区范围内的市话通信任务,包括市话受理、申请、审批配线、配号、装拆、移机施工及各类机线设备的日常维护工作,现装机总容量达28万多门,实装容量达21万多门。 由于该服务区范围内商业网点密集,市政设施配套不足,设备线路老化严重,服务区域面积广,维护工作难度大等客观原因,加之分公司一度管理薄弱,造成投诉多,违落多,使分公司的信誉受到影响。 1997年10月,分公司新领导班子走马上任,由具有多年丰富实践经验,敢抓实干的赖火兴同志担任经理。上任后,新领导班子在充分调查摸底的基础上,结合分公司实际情况及存在的问题,大量抓规范管理,重服务承诺,建章立
Futian District, Shenzhen Branch of the company responsible for telephone communications within the city of Futian District tasks, including the local calls, apply for approval of wiring, with numbers, loading and unloading, moving machine construction and various types of line equipment, routine maintenance work is installed total Capacity of more than 280,000 more than the actual installed capacity of more than 210,000. Due to the dense network of commercial outlets within the service area, inadequate supporting of municipal facilities, serious aging of equipment lines, wide service area and difficult maintenance tasks, combined with the once-weak management of the branch offices, which resulted in more complaints and more offsets, The credibility of the company is affected. In October 1997, the new leadership of the branch took the helm and was composed of Comrade Lai Huoxing, who has many years of practical experience and dared to do his best. After assuming office, on the basis of full investigation and thorough investigation, the new leadership team combined with the actual situation and existing problems of the branch offices, grasped a large number of standardized management and heavy service commitment,