面对2.6亿农民工群体需求与现实的矛盾,我国必须尽快进行服务管理的改革与创新。“居民化”作为解决农民工问题的先进理念和根本途径,如何在农民工服务管理中实现,是值得研究的问题。嘉兴模式从服务管理的理念创新、机构设置、制度安排、方法和手段方面进行了广泛的实践探索,形成了可资借鉴的农民工居民化服务管理的先进模式。 In the face of the contradiction between the demand and the reality of 260 million migrant workers groups, our country must carry out the reform and innovation of service management as soon as possible. As an advanced idea and the fundamental way to solve the problem of migrant workers, how to realize it in the service management of migrant workers is a problem worth studying. The Jiaxing model has carried out a wide range of practical exploration from the concept of service management innovation, institutional settings, institutional arrangements, methods and tools to form an advanced model of migrant workers service management can learn from.