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近年来,上海市东供电公司以业扩流程作为营销系统开展精益生产的切入点,逐步使营销服务走向精益化,实现了由“满足供应”向“满意服务”的转变。
In recent years, Shanghai East Power Supply Company has taken the industry expansion process as an entry point for lean production in its marketing system and gradually leaned its marketing services to realize the transformation from “satisfying supply ” to “satisfactory service ”.