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根据企业电子商务绩效动态评价模型,针对服务型企业电子商务流程特征,构建由战略规划、资源、能力和绩效四个维度构成的服务型企业电子商务就绪评价指标体系。该指标体系通过四个维度之间的因果递进作用关系,实现对价值产生的就绪因素、中间过程因素和关联作用关系的综合评价,突破前人孤立、静态的结构化视角,形成一种新的具有过程评估特点的就绪评价方法。采用实证研究方法,通过124家服务型企业的数据,从RBV理论﹑Nolan阶段性理论和资源投入波动性分析三个方面综合论证了该指标体系的合理性,以及其所具有的动态跟踪﹑阶段评估和诊断预测功能。
According to the dynamic evaluation model of corporate e-commerce performance, a service-oriented enterprise e-commerce readiness evaluation index system consisting of four dimensions of strategic planning, resources, capabilities, and performance is constructed to address the characteristics of e-commerce processes of service-oriented enterprises. This indicator system, through the causal progressive relationship between the four dimensions, realizes a comprehensive evaluation of the factors that are ready for value, intermediate process factors, and related relationships, and breaks through the previous, isolated and static structural perspective to form a new one. The method of readiness assessment with the characteristics of process evaluation. Using empirical research methods, through the data of 124 service-oriented enterprises, comprehensively demonstrated the rationality of the index system from the perspectives of RBV theory, Nolan phased theory, and the analysis of resource input volatility, and the dynamic tracking and stages it has. Evaluate and diagnose predictive functions.