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构建高效的高校图书馆员和读者间的沟通交流模式非常重要,这不仅会让读者获得更好的服务与阅读体验,这也是推动高校图书馆规范有序的运营的基础。从很多实际情况中我们却看到,高校图书馆员在和读者的沟通交流中经常会存在各种隔阂与障碍,对于这些问题的研究很有必要,这会让我们找到更多好的沟通模式,进而有助于高校图书馆员和读者间和谐关系的构建。
It is very important to build an efficient mode of communication between university librarians and readers. This not only provides readers with better service and reading experience, but also is the basis for promoting standardized and orderly operation of university libraries. From many practical situations we have seen that there are often various barriers and obstacles in the communication between university librarians and readers. Research on these issues is necessary, which will allow us to find more good modes of communication , Which in turn helps to build the harmonious relationship between university librarians and readers.