当前,在新旧体制交替、摩擦和并存的过程中,由于社会成员之间利益关系的调整,社会矛盾呈现出极为纷繁复杂的特点。在这种大背景下,过去计划经济体制下长期积存的深层次矛盾和问题往往通过信访渠道集中地反映出来,由此引发的集体上访屡屡发生,信访工作遇到了前所未有的新情况、新问题,既面临着新的挑战,又 At present, due to the adjustment of the interest relations among the members of the society, the social contradictions show extremely complicated features in the process of alternation, friction and coexistence of old and new systems. Against this background, the deep-seated contradictions and problems that have been accumulating for a long time in the past planned economic system are often reflected through letters and visits. The collective petitions arising therefrom have been repeatedly reported. The petition work encountered unprecedented new situations and problems, Both face new challenges, again