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这是一个既普通又不普通的群体。他们活跃在北京铁路局的各条战线,每个人都有一个共同的特殊标志——胸前的“036”号标牌。然而,在很多旅客心中,这不仅仅是一个数字,还包含着一份格外的温暖。他们就是北京铁路局“036”文明服务先进群体。通向列车的最后一段路2012年10月12日下午2点,记者来到北京西站。走进一楼大厅,人潮涌动。在电梯入口处,年轻的女客运员窦悦正披着“036帮您排忧解难”的鲜红绶带,回
This is an ordinary but not ordinary group. They are active on all fronts of the Beijing Railway Bureau, and each one has a common special sign - the chest “036” sign. However, in many travelers' minds, this is not only a figure, but also contains a particularly warmth. They are the advanced groups of Beijing Railway Administration “036 ” civilization service. The last section of the train leading to the train At 12 o'clock on the October 12, 2012, the reporter came to Beijing West Railway Station. Into the lobby on the first floor, crowds surging. At the entrance to the elevator, the young female passenger Dou Youzheng is wearing a red ribbon with “036 help you solve problems”