近几年,企业管理者开始把员工满意度提升到和用户满意度一样的高度,这是一种好的趋势。客户是企业的上帝,把员工当客户也就是把员工当上帝,这似乎比发扬员工的主人翁精神更来得实在。有一位刚刚经受了诱人蛋糕诱惑的朋友这样告诉笔者,之所以在诱人的蛋糕面前欲跳还休,主要就是在这个工作了两年多的企业里,一直得到公司高层的尊 In recent years, it has been a good trend for business managers to start raising employee satisfaction to the same level as customer satisfaction. The customer is the God of the business, and employing the employee as the client means using the employee as God seems to be more realistic than the employee's ownership. A friend who has just endured the temptation of tempting cake told the author that the reason why he wanted to break away from the tempting cake is that he has always been admired by top executives in this enterprise that has been working for more than two years.