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目的探讨质量功能发展方法在医院药事质量管理中的应用。方法介绍质量功能发展的概念,并通过实例探讨该方法在医院药事质量管理中的应用。结果和结论该方法为质量改进工作提供了线索,是一种简单、实用的医院药事质量管理方法。
Objective To explore the application of quality function development method in hospital pharmacy quality management. Methods introduce the concept of quality function development, and discuss the application of this method in hospital pharmacy quality management through examples. Results and Conclusion This method provides a clue for quality improvement and is a simple and practical method for quality management of hospital pharmacies.