在一个单位里群体内部的冲突是常见的,管理者如果遇到这样不服从管理的员工,确实是一件头痛的事。但是当冲突摆在你的面前时,想躲过去是不可能的。惟一的方法是面对它,分析它,并想办法处理好。如果采取正式谈话效果不一定好,也 Conflicts within a group are common within a single unit, and it is indeed a headache for managers to encounter employees who disobey management. But when the conflict is before you, it is impossible to escape. The only way is to face it, analyze it, and find ways to handle it well. If you take a formal conversation is not necessarily effective, too