很多年前,余世维在“管理思维”课中讲过一个案例。他说他有一个习惯,每次离开酒店时,他都会把床铺整理一下,把摊在桌面上的东西整理好,尽量把房间恢复成他进来时的样子。这样进来清扫的阿姨会对住过的客人刮目相看。也许客人和阿姨永远不会见面,阿姨高看这一眼也并不会对客人有什么影响, Many years ago, Yu Shiwei talked about a case in the “Management Thinking” class. He said he had a habit of sorting out the beds every time he left the hotel, sorting out what was on his desktop and trying to restore the room to the way he came in. Aunt who came in this cleaning will have breathtaking guests. Maybe guests and aunt will never meet, aunt look at this high and will not have any impact on the guests,