单值控制图用于门诊统计分析初探北京积水潭医院李宪门诊工作量受门诊工作日、意外或突发事件和长期趋势三个因素的影响。因此，仅用门诊工作量来评价门诊工作效率有一定的局限性。作者试用控制图评价门诊工作效率进行了探讨。资料来源与方法对我院各门诊科室１９８６～１... The use of single control charts for outpatient statistical analysis The workload of Lixian outpatient clinic at Beijing Jishuitan Hospital was affected by three factors: outpatient workdays, accidents or emergencies, and long-term trends. Therefore, the use of outpatient workload to evaluate outpatient work efficiency has certain limitations. The author tried to evaluate the work efficiency of outpatients using control charts. Sources and methods of data to our hospital outpatient departments 1986 to 1...