近年来,赣东北供电公司本着诚信服务的原则,以让客户满意为目的,以法律为依托,结合本地实际情况,走出了一条独具特色的创新之路。2003年3月至今,公司的电费回收已连续实现了19个月当月结零。一、苦练内功,加大考核,提高营销人员催收电费的能力和服务水平首先是建立严格的内部考 In recent years, the power supply company in Northeast Jiangxi in line with the principle of good faith service, customer satisfaction for the purpose, relying on the law, with the local actual situation, out of a unique innovation path. Since March 2003, the company’s electricity recovery has been achieved for the month of 19 months zero. First, hard skills, increase examination, increase the ability of marketers to collect electricity and service levels The first is to establish a strict internal test