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目的:探究流程再造对提高呼吸内科患者痰培养标本留取管理质量的效果。方法:对浙江省绍兴第二医院在痰培养标本管理过程中所存在的问题,进行全面细致的调查和分析,根据调查和分析的结果,在2014年4月起将流程再造应用到患者痰培养标本留取管理之中,选取2014年4月~2015年3月呼吸内科收治的1200例患者作为观察组,并选取实施流程再造管理前2013年4月~2014年3月呼吸内科收治的1200例患者作为对照组,比较实施前后两组患者痰培养标本留取管理质量。结果:观察组患者留取痰培养标本率、痰培养标本检查合格率及送检及时率均明显优于对照组(P<0.05)。结论:流程再造能够有效提高呼吸内科留取痰培养标本率、痰标本检查合格率及送检及时率,对于减轻患者经济负担,促进患者早日康复有着重要意义。
Objective: To explore the effect of reengineering on improving the management quality of sputum culture specimens from respiratory patients. Methods: The problems existing in the process of sputum culture specimen management were investigated and analyzed in the Second Hospital of Shaoxing, Zhejiang Province. According to the results of investigation and analysis, the procedure was applied to sputum culture of patients in April 2014 Among the 1,200 patients who were admitted to Department of Respiratory Medicine from April 2014 to March 2015, the patients were selected as the observation group and 1,200 cases admitted before resuming management from April 2013 to March 2014 were collected. Patients as a control group, before and after the implementation of the two groups of sputum culture specimens for management quality. Results: The sputum culture specimen rate, sputum culture specimen examination pass rate and delivery time were significantly higher in the observation group than those in the control group (P <0.05). CONCLUSION: Reengineering can effectively improve the rate of sputum culture specimens taken from respiratory medicine, the passing rate of sputum specimens and the time of submission for examination, which is of great significance for alleviating patients’ economic burden and promoting the early recovery of patients.