美国研究者通过实验得出结论:人在听话后形成的全部感觉=7%的语言+38%的语调+55%的表情。语调是说话时声音的高低、快慢、轻重的变化。全部感觉的38%是语调,这个比例表明,有时候,重要的不是说了什么,而是怎么说,用什么样的声音说。马卡连柯说得好:“只有在学会十五种至二十种声调来说‘到这里来’的时候,只有学会在脸色、姿态和声音的运用上能做出二十种风 American researchers conclude through experiments that the whole feeling that people form after listening is 7% of the language + 38% of the intonation + 55% of the expressions. Intonation is the voice of the level of speed, speed, severity changes. 38% of the total feeling is intonation, this ratio shows that, sometimes, the important thing is not to say what, but how to say, in what kind of voice said. Makarenko put it well: "Only when ’coming here’ learns fifteen to twenty tones can only learn to make twenty kinds of winds in the use of his face, gesture and voice