论文部分内容阅读
信息处理是危机管理的核心。本文探讨了危机管理中信息处理的作用,指出危机发现需要借助信息处理进行判断,危机管理实施需要借助信息处理进行控制,危机后需要借助信息处理梳理总结管理的经验。针对危机信息的记录性、异常性、系统性的特征,分析了信息处理在危机管理中的作用,并提出危机信息处理的基本策略,即危机信息体系的目录化、危机信息属性的可视化、危机信息内容的关联化。
Information processing is the core of crisis management. This paper explores the role of information processing in crisis management. It points out that crisis detection needs to be judged by means of information processing. The implementation of crisis management needs the help of information processing. After the crisis, it is necessary to use information processing to sum up the management experience. In view of the recordability, abnormality and systematic characteristics of crisis information, the paper analyzes the role of information processing in crisis management and proposes the basic strategies of crisis information processing, ie cataloging of crisis information system, visualization of crisis information attribute, crisis Correlation of information contents.