交际是人与人之间交换意见的过程。成功的交际必须依赖健全的心理素质,正确地认识他人。否则,就会造成交际障碍。正确认识他人,包括对他人的了解和认识,他人的外表、表情、言行、性格等方面的了解,但正确认识他人因为受到很多因素的影响,往往并不容易,也往往由于认识的偏差造成交际上的障碍。比如首因效应,即第一次见面所形成的印象,这个第一印象一旦形成,往往很难改变。而第一印象往往带有主观片面性。因为人的道德品 Communication is the process of exchange of opinions between people. Successful communication must rely on a sound psychological quality, a correct understanding of others. Otherwise, it will cause communication problems. Correct understanding of others, including understanding and understanding of others, other people’s appearance, expression, words and deeds, personality and other aspects of understanding, but a correct understanding of others because of many factors, is often not easy, but also often due to cognitive bias caused by communication On the obstacles. For example, the first cause effect, the impression created by the first encounter, is that this first impression, once formed, is often hard to change. The first impression is often subjective one-sidedness. Because of human moral goods