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随着通信技术的快速发展和多种多样的通信方式的产生，人们对信息的需求也日趋强烈。在此背景的推动下，各大电信运营商要想在激烈的市场竞争环境下更大程度地满足用户的需要，从而提高用户的忠诚度，提高技术和服务质量将不容置疑地被放到第一位。这就为排队机的发展提供了一个很好的市场机遇！近几年来，排队机在技术上更是不断更新，不仅采用了性能强大的ＣＰＵ、大规模集成电路、数字交换技术和计算机系统集成技术，极大地提高了系统的容量和话务处理能力，其模块化的设计也为排队机的扩容、升级提供了极大的灵活性与方便。有专家预测，排队机未来的应用前景是十分广阔的。因此，本期特选中兴通讯的ＺＸＱ１０中兴智能数字排队机、南海市天波通讯有限公司的天波ｔｐｘ－ｖ数字排队机、深圳市菱科实业有限公司的菱科ＬＫ型数字排队交换机、深圳宇龙计算机通信科技有限公司的ＵＮＩＳＷＩＴＣＨ综合交换平台和长春普天兴信息技术有限公司的数字排队机共５家公司的产品，供读者参考。
With the rapid development of communication technology and the emergence of a variety of communication methods, people’s demand for information has also become stronger and stronger. Driven by this background, the major telecom operators in the fierce market competition in order to meet the needs of users to a greater extent, so as to enhance customer loyalty, improve technology and service quality will be undoubtedly placed in the One This provides a good market opportunity for the development of queuing machines! In recent years, the queuing machines are constantly updated in technology. Not only the powerful CPU, LSI, digital switching technology and computer system integration technologies are used, which greatly improves the system capacity and traffic processing capability. The modular design also provides great flexibility and convenience for the capacity expansion and upgrade of the queuing machines. Some experts predict that the future application of queuing machines is very broad prospects. Therefore, ZXQ10 ZTE Intelligent Digital Queuing Machine, ZTE tpx-v Digital Queuing Machine of Nanhai Tianbo Communication Co., Ltd., Lingke LK Digital Queuing Switch of Shenzhen Lingke Industrial Co., Ltd., Shenzhen Yulong Computer Communication Technology Co., Ltd. UNISWITCH integrated exchange platform and Changchun Pu Tianxing Information Technology Co., Ltd. digital queuing machine a total of five companies products for readers reference.