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“规范服务电信支局”的创建,对于提升农村电信的整体服务水平和管理水平具有重要意义。安徽省滁州市电信分公司创建“规范服务电信支局”的经验是:①精心组织,细致规划,统筹推进规范支局创建工作;②因地制宜,贴近需求,适度改善支局服务硬件条件;③统一标准,简化操作,实行“三个一”的资料管理模式,即:一本管理资料台帐、一份支局管理情况月报表、一本综合会议记录;④完善制度,理顺流程,解决管理中的薄弱点。
The creation of “standardized service telecommunication branch” is of great significance to enhancing the overall service level and management level of rural telecommunication. Chuzhou City, Anhui Province Telecom Branch to create “normative service telecommunications branch” experience is: ① meticulous organization and meticulous planning, co-ordinating the promotion of normative branch office to create work; ② local conditions, close to demand, moderately improve the branch service hardware conditions; ③ uniform standards, simplified Operation, the implementation of the “three one” data management model, namely: a management information ledger, a branch of the management of the monthly statements, a comprehensive meeting records; ④ improve the system, streamline the process, to solve the weaknesses in management .