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保护消费者权益是一项系统工程,必须建立健全完善的消费者权益保护体系,在政府的统一领导下,充分发挥工商、质检、物价、卫生等部门的作用,实行工商12315与公安110联动。各有关行政管理机关要在各自职责范围内,各司其责,依法行政。同时,各部门之间要加强协调,互相配合,互相支持,形成合力,共同保护消费者的合法权益。
Protection of the rights and interests of consumers is a systematic project, we must establish and improve the protection of consumer rights system, under the unified leadership of the government, give full play to the role of industry and commerce, quality inspection, price, health and other departments, the implementation of business 12315 and public security 110 linkage . Each relevant administrative organ shall, within the scope of their respective duties, be responsible and administer according to law. At the same time, various departments should strengthen coordination, complement each other and support each other to form a concerted effort to jointly protect the legitimate rights and interests of consumers.