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目的完善多元化医疗纠纷防范、处置机制与司法审理快捷途径有机结合,妥善化解公立医院现阶段久拖不决医疗纠纷。方法深入分析公立医院医疗纠纷处置自力救济不足、公力救济滞后性,探索了医疗纠纷自力救济防范、预警、纠错质量管理有效举措,以结果为导向,运用医疗纠纷自力救济沟通协商技巧,引导纠纷双方在北京市医疗纠纷人民调解委员会进行调解;将纠纷调解协议与公力救济快捷方式对接(即:司法裁定、司法调解)进行确认,免除了后续遗留问题的纠结即司法审理中一事再理事件发生,使医疗纠纷解决更加合理合法。结果推动了重大医疗纠纷难题化解,使医疗纠纷化解率达到85%以上。结论经过我院近两年多实践证明,两种救济方法优势互补和对接契合的应用是妥善解决疑难医疗纠纷案件行之有效地方法,从而确保了医院正常医疗安全和医疗秩序。
Objective To improve the prevention and treatment of diversified medical disputes, the disposal mechanism and the shortcut of judicial adjudication organically, and properly resolve the long-delayed medical disputes in public hospitals at this stage. Methods In-depth analysis of public hospital medical dispute resolution self-help relief, public aid lag, to explore the medical dispute self-help prevention, early warning, error correction quality management effective measures to result-oriented, medical dispute self-help communication and consultation skills, guidance The parties to the dispute mediate in the Beijing Mediation People’s Mediation Commission. Confirming the dispute mediation agreement and the quick remedy of public relief (ie, judicial adjudication and judicial mediation), eliminating the entanglement of subsequent remaining issues, namely, judicial review. Pieces occurred so that the medical dispute resolution is more reasonable and legal. The results promoted the resolution of major medical disputes and resolved the resolution of medical disputes by more than 85%. Conclusions After nearly two years of practice in our hospital, it has been proved that the application of the two remedies complement each other and match each other is an effective way to properly solve difficult medical disputes so as to ensure the normal medical safety and medical order of hospitals.