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近年来,中国联通陕西汉中市分公司(以下简称“汉中联通”)在快速发展中始终探索如何通过管理提效持续推动企业健康高效发展。2011年,公司以客户感知为风向标,开展了“五维一体”管理提效工作,以确保汉中联通2012年~2014年3年规划期内规模效益迈上新台阶、市场份额与企业效益双提升,实现规划期末“三分天下有其一”的竞争格局。“五维一体”管理提效体系化的内涵及目标“以客户感知为风向标的‘五维一体’管理提效体系化”的主要内涵:通过采用多维度信息搜集、反馈锁定目标
In recent years, China Unicom Shaanxi Hanzhong Branch (hereinafter referred to as “Hanzhong Unicom”) in the rapid development has always been exploring how to continue to promote the healthy and efficient development of enterprises through the management efficiency. In 2011, the Company implemented the “five-in-one” management and efficiency improvement with customer perception as the benchmark to ensure that the scale efficiency of Hanzhong Unicom during the three-year planning period from 2012 to 2014 reached a new stage, and its market share and business efficiency Double promotion, to achieve the end of the planning “one-third of the world have one ” competition pattern. “Five-in-one ” Management efficiency system of the connotation and goals “Customer perception as the vane of the ” Five-in-one “management system efficiency ” the main content: through the use of multi-dimensional information collection, feedback lock target