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1.感情脆弱,容易受伤型:假如你的行业是要面对很大压力的,而偏偏有易受伤的员工,当你跟不上大队的进度,又或犯错时,你应怎样处理?首先,在措辞上力求小心。尽量以个人立场发言,以免他有被针刺的错觉,多强调“我们”和“公司”。小心不要伤害到对方的自尊心,把握机会称赞他在工作中的其他表现和肯定他对公司的贡献。对于易受伤型的员工,主管必须以鼓励代替责骂。并向他解释,执行不了公司的决策而出现差错,和个人能力不一定有关。
1. Feelings of vulnerability and vulnerability to injury: If your industry is facing a lot of pressure, but there are vulnerable employees, when you can not keep up with the progress of the team, or make mistakes, what should you do? , be careful in wording. Try to speak in a personal position so that he does not have the illusion that he has been needled, and emphasize “us” and “company”. Be careful not to hurt the other person’s self-esteem, grasp the chance to praise him for his other performances at work and affirm his contribution to the company. For vulnerable employees, supervisors must encourage encouragement instead of scolding. He explained to him that there was an error in not implementing the company’s decision, not necessarily related to personal ability.