电话营销就是通过先进的电话技术和计算机技术,实现多种情况下与客户的接触,从而与客户建立起信任关系,并在建立关系过程中了解和发掘客户的需求,并满足其需求的过程。电话销售在国外已经比较普遍,在国内也正伴随着电信基础设施的发展建设而日渐兴盛。 Telemarketing is through the advanced telephone technology and computer technology to achieve customer contact in many cases, so as to establish a trust relationship with customers, and to establish and establish relationships with customers to understand and explore the needs and meet their needs. Telemarketing has become more common in foreign countries and is booming in the country along with the development and construction of telecommunications infrastructure.