社会的发展与进步需要高校青年志愿者开展志愿者服务,而当前高校青年志愿者服务急需解决的一个突出问题就是如何提高服务质量,更好的发挥服务作用。本文以人力资源管理的核心——绩效管理为视角,运用社会调查法、文献综述法、比较分析法等三种方法,在开展绩效管理实验的基础上,提出了适合高校青年志愿者服务的绩效管理体系以及实施该体系时应注意的问题,为提高高校青年志愿者服务质量,更好地开展高校青年志愿者服务工作提供参考。 The development and progress of society need volunteer service for young volunteers in colleges and universities. However, one of the outstanding problems urgently needed to be solved by the current youth volunteer service in colleges and universities is how to improve the service quality and play a better role in service. From the perspective of human resources management - performance management, this paper uses three methods of social investigation, literature review and comparative analysis to put forward the performance suitable for college youth volunteer service based on the performance management experiment Management system and the problems that should be paid attention to in the implementation of the system, so as to provide reference for improving the service quality of college youth volunteers and better carrying out the youth volunteer service in universities.